Returns & Exchanges
At TOV Furniture, we want you to love your bold new pieces, but if a selection doesn't perfectly fit your space, we offer a 30-day return window for items in original condition. Please note that return shipping fees and restocking charges may apply to ensure we can continue offering high-fashion designs at attainable prices.
Return Process
- 1.Initiate Your Request
Visit our online returns portal within 30 days of delivery and enter your order number and zip code to start the process.
- 2.Prepare for Shipping
Repackage your items securely in the original manufacturer packaging to prevent damage during transit back to our warehouse.
- 3.Ship It Back
Print your provided prepaid shipping label and schedule a pickup or drop off the package at the designated carrier location.
- 4.Quality Inspection & Refund
Once our warehouse team inspects the returned item, your refund will be processed to the original payment method within 7-10 business days.
