Frequently Asked Questions

Everything you need to know about bringing chic, affordable luxury into your home.

How long will it take for my furniture to ship?

Most in-stock items ship within 3-5 business days. Once your order leaves our warehouse, delivery typically takes 1-2 weeks depending on your location and the size of the item.

What is your return policy?

We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply, and original shipping charges are non-refundable.

Does TOV Furniture offer a warranty?

Yes, we provide a one-year limited warranty against manufacturing defects in materials and workmanship under normal household use.

Can I request fabric swatches before purchasing?

Absolutely! We want you to feel confident in your choice. You can order fabric swatches directly from our product pages to see the color and texture in your own light.

Do you offer White Glove Delivery?

Yes, White Glove Delivery is available for an additional fee at checkout. This service includes bringing the item into your room of choice, assembly, and removal of all packaging materials.

How do I care for my velvet or marble pieces?

For velvet, we recommend regular light brushing or vacuuming with a soft brush attachment. For marble, always use coasters and wipe spills immediately with a damp cloth to prevent staining.